Privacy Policy

Your privacy is our priority. Learn how we protect your data.

Last updated: December 11, 2025

1

Information Collected

To provide you with the best experience, Karnaa collects certain personal information necessary to enable and manage your account. This includes:

  • Account Information: When you sign up for Karnaa, we collect your email address and a password to secure your account and prevent unauthorized access. This allows you to access your member area, update your profile, manage donations, and view your giving history.
  • Voluntary Information: Any additional information you provide voluntarily, such as your name, address, or preferences, to enhance your experience or enable specific features (e.g., personalized donation recommendations or charity preferences).
  • Usage Data: We may collect and store information about your interactions with Karnaa, including donation activities, charities selected, and feature usage.
  • Device and Location Data: With your permission, we may collect device information (e.g., device type, operating system) and location data to provide location-based services, such as finding nearby charities or events.
  • SMS Communications: If you opt to send or receive SMS messages through Karnaa (e.g., donation confirmations or campaign updates), we collect information such as your phone number, the associated wireless carrier, message content, and transaction date and time.
We use this data to provide and improve our services, process donations, and ensure a seamless user experience. We do not share your personal data with third parties for advertising or marketing purposes.
2

Cookies and Similar Technologies

Karnaa uses cookies and similar technologies to enhance your experience:

  • Session Cookies: After logging in with your username and password, Karnaa uses session cookies to identify you during your session. These cookies are stored on your device and are automatically deleted when you log out or close the app.
  • Persistent Cookies: If you enable the "Login Automatically" feature, a cookie will store encrypted login data on your device. This feature is device-specific and cannot be used across multiple devices. Be cautious when enabling this feature on shared devices to protect your account.

You can manage cookie preferences through your device settings, though disabling cookies may affect app functionality.

3

Security

We prioritize the security of your personal information and employ industry-standard administrative, physical, and electronic measures to protect it from unauthorized access.

In the event of a data breach involving unencrypted personal data, we will notify you via email or a prominent notice within the Karnaa app as soon as possible, in compliance with legal requirements and consistent with law enforcement needs or measures to restore data integrity.
4

Information Sharing

We may share your personal information with trusted third parties only as necessary to provide our services, including:

  • Service Providers: We engage third parties for functions such as app hosting, database management, and customer support. These providers are bound by strict contractual obligations to maintain the privacy and security of your data.
  • Legal Compliance: We may disclose your information to government or law enforcement officials or private parties if we believe it is necessary to:
    • Respond to legal claims or subpoenas
    • Protect the rights, property, or safety of Karnaa, our users, or the public
    • Comply with applicable laws
5

Important Information

We may update this Privacy Policy periodically, with or without advance notice. Significant changes to how we handle your personal information will be communicated through a notice in the Karnaa app or via email.

Your continued use of Karnaa after such changes constitutes your consent to the updated practices. The current Privacy Policy applies to all information we hold about you and your account.
6

User Obligations

As a Karnaa user, you agree to:

  • Respect the terms of this Privacy Policy and the Karnaa User Agreement.
  • Refrain from sharing or uploading content that violates intellectual property rights, is harmful, offensive, or against the spirit of Karnaa's mission to support charitable giving and community engagement.
  • Avoid providing information that could be detrimental to your personal, professional, or social standing.
Violations of these obligations may result in the restriction, suspension, or termination of your account, as we are committed to maintaining a safe and respectful community.

Questions About Our Privacy Policy?

If you have any questions or concerns about our Privacy Policy or how we handle your data, please don't hesitate to contact us:

Email: accoladetechsolutions@gmail.com

Phone: +91 9900448554

Address:
Accolade Tech Solutions Private Limited
5th Floor, Shalimar Complex, Kankanady
Mangaluru, Karnataka - 575002